All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Where possible, all orders will be shipped with express shipping. However, please expect potential delays due to the high volume of orders the postal service is currently experiencing causing delays that are outside of our control.

Shipping Rates

North Island New Zealand

• $8.50 flat shipping rate New Zealand wide for orders under $120
• Free shipping New Zealand wide on orders over $120
  

South Island New Zealand

• $9.50 flat shipping rate New Zealand wide for orders under $120
• Free shipping New Zealand wide on orders over $120

Australia

• $16.50 flat shipping rate to Australia for orders under $200
• Free shipping to Australia on orders over $200
  

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at hello@thursdayateight.co.nz with your name and order number, and we will look into it for you.